AXEL does not send any explicit billing or reports related to purchases made in AXEL apps. All the purchase made through PayPal will have seller info recorded as StoAmigo International LLC in your PayPal transactions and can see PAYPAL AXEL on your card statements
To issue refund contact the customer support support@axel.network or support@axel.org please go through our refund policy for more details.
Typically, we aim to process your refund immediately for all genuine cases that adhere to refund policy. Allow us minimum of 24 hrs. to investigate and process your refund claims.