Clearing Cache & App Data

Cookies are files created by sites you visit. They make your online experience easier by saving browsing data.

The cache remembers parts of pages, like images, to help them open faster during your next visit

After you clear cache and cookies:

Some settings on sites get deleted. For example, if you were signed in, you will need to sign in again. If you turn sync on in Chrome, you’ll stay signed into the Google Account you’re syncing to in order to delete your data across all your devices. Some sites can seem slower because content, like images, needs to load again.

In Chrome

1. On your computer, open Chrome.
2. At the top right, click More.
3. Click More tools and then Clear browsing data.
4. At the top, choose a time range. To delete everything, select All time.
5. Next to “Cookies and other site data” and “Cached images and files,” check the boxes.
6. Click Clear data.

In Safari

Cache:

1. Click the Safari menu. 
2. Select Empty Cache. 
3. Click Empty. 
4. Safari 3.x for Windows 
5. Click the Edit menu. 
6. Select Empty Cache. 
7. Click Empty. 

Cookies:
If clearing the cache doesn’t fix the problem, next you may want to try clearing the browser cookies. Important! While deleting the browser cookies may fix the problem, it also removes your saved settings for sites you’ve previously visited. 

1. Click the Edit menu
2. Click Preferences
3. Click Security
4. Click Show Cookies
5. Click Remove All
6. Click Done
7. Close the Preferences dialog box

In Android AXEL Go

In iOS AXEL Go

iOS still lacks a straightforward way to clear the cache in apps. So the only way is to reinstall the app keeping the documents and app data.

Launch the Settings app on your ‌iPhone‌ or ‌iPad‌.

Tap General.

Tap ‌iPhone‌ Storage.

Tap on AXEL Go app

Offload the app

Now Navigate to App Store and reinstall the AXEL Go App