There are multiple ways to capture logs whenever you encounter an error. Easy way to capture are

  1. Using Contact Support
  2. Download AXEL Go crash log on your iOS device

Option 1 – Using Contact Support

  1. Go to Settings
  2. Tap on Contact Support
  3. Tap on Send

Option 2 – Download AXEL Go crash log on your iOS device

Reproduce the crash or issue first and then

Open iPhone Settings

Click on Privacy  

Select Analytics

Select Analytics Data

Search for the name ‘AXEL Go’

You will find crash logs with the date

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